Cisco Technical Support - The Cisco Technical Support mobile app provides access to Cisco's rich technical support content. Find solutions to your troubleshooting needs anywhere, anytime!
· Access to Cisco technical support discussion threads
· Track discussions you have started
· Email discussion threads to anyone
· Save discussion threads for offline viewing
· Social interaction with the Cisco technical support community
· View leaderboards of the top contributors
· Cisco RSS feeds and alerts help you stay up to date with news
· Cisco technical support YouTube videos
What's New in This Release:
· Added access to Polish, Japanese, Spanish, Portuguese, and Russian Cisco Support Global Communities
· Added ability to Initiate RMA Returns - Coordinate shipping returns back to Cisco with preferred couriers
· Added ability to re-open support cases that have been closed for 14 days or less
What's New in 3.1:
· Added several new support related video playlists
· Initiate your RMA return process by defining package contents, coordinating with your preferred courier, and generating waybill information
· Fixed some bugs and made some performance enhancements.
What's New in 2.3:
· Footer bar has been removed to show more content.
· Tug to view timestamp when content was last updated.
· Extended Tug and release will refresh the case screens
· Action Icon moved to the header bar
· New In-App Browser allows for consumption of web content without leaving the app.
· Bug Fix to allow podcasts to continue to play after the app has been minimized.
· Several bug fixes to address login and performance issues
· Miscellaneous User Experience enhancements
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Supported operating systems:
Apple iOS 4.3.x (iPad), Apple iOS 4.3.x (iPhone), Apple iOS 4.3.x (iPod Touch), Apple iOS 5.0 (iPad), Apple iOS 5.0 (iPhone), Apple iOS 5.0 (iPod Touch), Apple iOS 6.0 (iPad), Apple iOS 6.0 (iPhone), Apple iOS 6.0 (iPod Touch), Apple iOS 7.0 (iPad), Apple iOS 7.0 (iPhone), Apple iOS 7.0 (iPod Touch), Apple iOS 8.x (iPad), Apple iOS 8.x (iPhone), Apple iOS 8.x (iPod Touch), Apple iOS 9.x (iPad), Apple iOS 9.x (iPhone), Apple iOS 9.x (iPod Touch)
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